Privacy Policy

Last updated: January 2025

Information We Collect

PropertySmart-AI collects information to provide and improve our property management services. We collect information in the following ways:

Information You Provide

  • Account information (name, email address, password)
  • Property information (addresses, descriptions, management details)
  • Document uploads (photos, videos, PDFs, and other files)
  • Communication data (messages, support requests)
  • Payment information (processed securely through PayPal)

Information We Collect Automatically

  • Usage data (how you interact with our platform)
  • Device information (browser type, operating system)
  • Location data (for address validation and mapping features)
  • Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our property management services
  • Process transactions and manage subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Secure data centers and infrastructure
  • Employee training on data protection

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To trusted service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

We may share aggregated, non-personally identifiable information for business purposes.

Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

  • Google Maps API: For address validation and geocoding
  • PayPal: For payment processing
  • Email Services: For notifications and communications
  • Cloud Storage: For secure file storage

We encourage you to review the privacy policies of these third-party services.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at privacy@propertysmart-ai.com

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@propertysmart-ai.com

Phone: (480) 630-8816

Address: Phoenix, AZ